Friday, May 3, 2013

Collaboration Among the Cats

My spouse recently sent me a link to a very informative and thought-provoking piece on alt-ac careers at Scholars' Lab. The essay, "Humanities Unbound: Careers & Scholarship Beyond the Tenure Track," provides some interesting statistical information about those who have pursued careers outside of the professoriate that suggests how we in the humanities might do a better job both preparing graduate students for the world and removing the stigma from such careers paths. It's worth a read for many reasons, but one passage in particular caught my attention:

"It’s not surprising that employers find that alt-ac employees need training in skills like project management and collaboration. Employees themselves also recognize that these are by and large not skills that they acquire in graduate school. Even among those who felt that their skills in these areas were strong, they noted that they gained them outside of their graduate program—for instance, through jobs or internships."

It's significant, I think, that author of the essay, Katina Rogers, can assert that the lack of management and collaboration skills among humanities scholars is "not surprising" without further comment: it suggests that all of us in the humanities know that this is a hole in our training. Given the way scholarship in the humanities is carried out, the fact that the hole is there is also not surprising. At least in literature, scholarship often feels like a very solitary endeavor. We conduct our research alone in libraries or behind closed doors in our offices. When we write, it's us, the computer screen, and however many cups of coffee (or glasses of bourbon) it takes to get through. While we share our work publicly at conferences, and appreciate conversations with fellow colleagues engaged in similar work, these moments of contact rarely lead us to work on anything together. I remember being somewhat startled in my first academic job, which was at a small school where I regularly spoke with folk in psychology, sociology, biology, and other data- and experiment-driven fields, to discover how often articles and books in those disciplines are co-authored. I don't think it had ever occurred to me before then that scholarly work could be accomplished that way.

It seems to me that this way of carrying out our intellectual work invades our habits of working more generally, and to our detriment. We see this largely in committee work, in the dysfunction of so many committees and the reluctance to participate on them. In my own experience, in two tenure-track jobs at two different different universities, committee work tends to be extremely unproductive: we talk a lot, and we're good at debating things like procedure or larger "philosophical" issues behind proposed changes or actions, but I've sat on committees that in some cases have accomplished literally nothing over the course of two or three years, simply because we were better at discussing ideas than at acting on them. Faculty meetings sometimes seem to go the same way. (I remember a colleague at my former job, after a particularly unproductive faculty meeting, saying to me, "Why does every decision we try to make devolve into a debate about the nature of democratic decision-making?") If I had a dollar for every time I'd heard--or used--the phrase "herding cats" to describe attempts at academic decision-making, I'd be able to retire.

The fact that we're so willing to describe ourselves as cats says something, I think, about how we think of ourselves. First and foremost, we to see ourselves as independent. This is largely a good thing--our job is to challenge assumptions, to think new ideas, to chart new paths in our fields. But the downside to this is that a lot of us (myself included) also tend to resent or avoid situations that require us to depend on others or to make compromises. This makes us avoid collaboration. It's a peculiar facet of the humanities that so many of us are so bad at--or simply reluctant to--work with other humans. And it shouldn't be this way.

Recent adjunct unionization efforts across the country suggest one way in which academic collaboration is crucial to our professional survival. Quite simply, there's strength in numbers, and what we can learn from these adjunct struggles is what labor organizing has been demonstrating for over a century: we can all get better working conditions if we're willing to come together and pull in the same direction. The attacks on academic standards and academic freedom coming both from legislatures and from university administrations that are the greatest threat to the survival of higher education in this country can best be fended off by working together.

From a pedagogical perspective, however, there is also a strong case to be made for greater willingness to collaborate in the humanities. As Rogers' piece points out, the humanities do not teach collaboration skills, but these are some of the skills most desired by employers. One way to serve our students better, then, is to build more collaboration among students into our curricula, both at the graduate and undergraduate level. But the lesson for students perhaps goes beyond the workplace. For a long time, I resisted all groups projects in my courses because I hated such projects when I was a student. Already a "cat," whether by nature drawn to a discipline of cats or trained into cat-like behavior by the discipline I chose, I resented not having total creative control over my work and having to pick up others' slack. What I realize now, however, was that group projects were an opportunity both to learn from the ideas of others and to learn how to work with others--to motivate them but also to back down, to change my mind, to be persuaded by others. However much I hated them at the time, collaborative assignments tried to teach what is in fact true about the world: that no idea I have amounts to much if I can't engage others with it, and that no engagement with the world can--or should--leave me untouched. I am not an independent being: my existence depends on others, and, if I'm honest about it, I've never really had the control my seemingly solitary work gives me the illusion of having. My own work has always been about and been informed by the work and ideas of others; why should I be reluctant, then, to engage others more directly, to produce work with others rather than just about others?

As a scholar in the humanities, I know well the oft-quoted words of John Donne: "No man is an island, entire of itself; every man is a piece of the continent, a part of the main." It's only recently that the real import of these lines for my own work has started to sink in. If Donne was right when he reflected, "any man's death diminishes me, because I am involved in mankind," then it seems to me that the converse must also be true: that what other human beings add to this world also augments me, makes me more, and what I add to this world has the same effect on others. But how much more can we add, by how much more can we be augmented, if we embrace our connectedness, if we work with it rather than pretend it doesn't exist? And how much more do we teach our students, for their professional lives but also for their ability to engage with others meaningfully in the world, when we model that collaboration for them and encourage them to develop those skills themselves?

In practical terms, I don't have a good sense of what professional collaboration would mean for the work I do. But when I look at pages like Scholars' Lab, MLA Commons, and other such sites, I realize that a lot of work is already being done to enable greater collaboration in the humanities, and so I don't feel like I need to reinvent the wheel (which is, incidentally, one of the great benefits of collaborative endeavors). In terms of classroom design, I'm still doing a lot of thinking about how to best engineer group projects, but I think I've had moderate success in a few things. One change I've implemented in all of my upper-level classes, both undergrad and grad, is some form of presentation/workshopping on final projects. The key things here is that this takes place before the final paper is due. Students present on their research and provide an explanation of the main arguments of their project, but also discuss the difficulties they've encountered and the questions that still remain for them. Their classmates and I then provide feedback, suggesting passages the presenter might look at, ways of handling the difficulties, and sources that might be useful. The idea here is both to have the class learn from the individual work done by each student, and also to have each student get help on their work from the rest of the class. Every student who has ever commented on this exercise, whether to me or on course evaluations, has described the experience as useful. I've also experimented with the various collaborative tools offered by our course management software. I've used the wiki tool to have students create annotated bibliographies as a class, and to create a reference work on a variety of authors of their choice. I've used blogs and discussion boards to have students comment on each other's reflections. Currently I'm looking into websites that allow me to upload a document that everyone in the class or in a specific group can annotate and see others' annotations.

But the best outcome I've ever had from group work came from a semester-long project that broke students into groups that were responsible for a specific section of the course material. In individual projects, they were asked to research beyond the syllabus; as a group, I asked them to develop a study guide for the final exam and lead a review session of that part of the syllabus in the final week of class. Students did not necessarily like the project, but they clearly learned from it; I saw a nearly 10-point average increase on the final exams compared to previous years. And this goes back to the way in which our connectedness is a general asset. When students aren't just responsible for their own learning, but for others' as well--and when they will be held responsible in front of those others--they learn more. Collaborative work doesn't just teach students how to work with each other; it also potentially teaches them why they should work together, by showing them that their individual outcomes improve when they work as a group.

Saturday, April 27, 2013

The Email Problem

A colleague of mine recently had the frustrating experience of having spent time commenting on a draft of a student paper, only to have the student later confess that they'd* never looked at the colleague's comments. For those of us who teach writing-intensive courses, the experience is of course a familiar one, but in this case it was particularly frustrating because the draft was unassigned, and was sent to the colleague via an email soliciting comments. My colleague had gone out of their way to do some extra work in order to comply with a student request--but it was a request the student had apparently not made in earnest.

The situation reminded me of what was at the time for a me a "nightmare" exchange with a student over email. Back when I was still very new to the classroom, I encouraged students to send me drafts outside of those assigned for the course, with the offer to email them comments on their work. This seemed like a good idea at the time and worked well enough for a couple of semesters; but then I encountered a student I will call "Jimmy." Jimmy was highly engaged and seemed inclined to work hard at the class, and so I was more than happy to encourage his efforts by commenting on any work he was willing to send me. One fateful Saturday, however, Jimmy went a little overboard--and I jumped right after him. Over the course of about 5 hours, Jimmy sent me something like 4 drafts of the same paper. With each draft, I sent a response--usually within about half an hour of receiving the draft. As you might expect of work "revised" so rapidly and in such a compressed period of time, each draft was worse than the previous. This would not have been so bad if the exchange between us had not also grown increasingly heated--when I tried to tell him that the quality of the drafts wasn't improving, Jimmy grew belligerent, blaming me for being unduly harsh in my criticism. This got my dander up, and in return I accused him of not recognizing that he still had things to learn. All this over email, on what might have otherwise been a lovely Saturday afternoon. It was ultimately the opposite of a productive exchange, and it was only by the intervention of my truly wonderful mentor that I was able to right the ship with that student and sail back into more pedagogically sound waters.

The experience with Jimmy gave me two insights (not unique to me, but new to me at the time) into the problem with email as a pedagogical tool. The first is universally a problem with "work" email: it makes us over-connected, which can foster potentially unhealthy expectations (which the interaction with Jimmy illustrates). For anyone who uses email in the workplace, email creates the well-known problem of blurring the distinctions between work and non-work time, making it difficult ever to "clock out." In an educational setting, however, email creates the additional problem of creating for our students the illusion that they can have their questions answered at any time of day or night. Firing off an email at 1am is easy; why shouldn't the response be as easy to fire back? This in turn, I think, enables poor decision making when it comes to time management for our students. If students could ask questions only during scheduled face-to-face time, like class and office hours, there would be an incentive for them to get started on assignments early: there's a specific time-window during which they get to ask questions, so they know in advance that, if they want to ask questions, they have to be prepared. If they know they can reach us whenever they have a question, however, then the need to work ahead of time to make effective use of classes and office hours seems to disappear. Email makes it easier to procrastinate because it creates the (often false) sense that it's never too late to ask a question or to get clarification on the assignment.

The second insight the situation with Jimmy provided me is closely related. In the same way that email makes asking questions so "easy" that it encourages bad time-management habits, email also makes the draft-commenting process so "easy" from the perspective of the student that the commenting process appears frivolous. In my experience, sometimes (though by no means always) students will email drafts, not because they want comments to help them revise further, but because they're checking to see if the draft is "good enough" yet--they're checking to see if they can stop working on it. The work of revision is something they already have to do for the assignment, but it's the easiest thing in the world to put the draft in an email and send it off in the hopes that the instructor will say, "not bad!", and then they can be done with it (this was very much what Jimmy was looking for, and he was frustrated when he wasn't getting it). These are the situations in which students aren't reading our comments: and frequently I think, after a good night's sleep, they wake up realizing that the paper isn't "good enough" without even receiving our comments, and they get back to work before they've seen any feedback from us. Email here just makes it too easy for them, in a moment of weariness, to send us their work simply because, at that moment, they either don't want to work on it anymore, or don't know what else to do with it. The problem is that we have no way to know which students are earnestly seeking comments and which are sending the email as a way to stop working for the night. This creates extra work for us that is not useful to our students--it's lose-lose.

So I've adopted two policies to deal with the email problem. The first is that I have a "24-hour" clause in the email section of my syllabus that states that students should expect up to 24 hours to pass before I respond to their emails (and 48 on weekends and holidays). This is both to create some breathing room for me--as a human being I have a right to have an evening in which I do nothing work-related--and to cut down somewhat on last-minute emailing: if my students know that they can't rely on getting a response from me 12 hours before a paper is due, they know that they have to plan ahead a bit (whether they actually plan ahead or not is their choice). The second policy I adopted, not long after the Jimmy situation, is that I no longer comment on drafts via email: I will only provide comments in office hours. I tell my students that I am very happy to read extra drafts of their work, and that they should (1) make an appointment to see me in office hours, and (2) email me the draft they want to discuss at least 24 hours before their appointment. What this does is balance the equation of effort: if I'm going to put in the time to read over extra drafts and provide feedback, they must also put in the time to meet with me. As a result, I almost never see "please just tell me it's good enough" drafts coming my way anymore. Students who genuinely want the extra help are also willing to put in the time to meet with me, and the requirement that drafts be sent 24 hours in advance of a scheduled appointment removes the "I'm just sick of working on this, maybe I'll send it to my teacher" option that produces non-serious requests for comments. It's no longer so "easy" to get extra comments from me: students must plan a little and use a little forethought, which I hope also teaches them better time-management skills than my previous "email me anything anytime" system had done. It also has the added benefit of getting a few more students into my office hours, where it's a lot easier to assess the difficulties they are having and to address them.

At the end of the day, balancing effort--making sure that effort on my part is matched by some level of effort on their part--is a key element, I think, of teaching effectively. If we're doing all the work, we're not teaching our students to try. If we show them that, when they do work for us, we'll do work for them, we're rewarding them for their efforts, which seems like the right lesson to teach. In the electronic age, this balancing-act becomes much more difficult but also, I think, much more important.




*In case anyone objects to the use of what is considered a plural pronoun to refer to a singular antecedent, I'll just quote The Cambridge Grammar of the English Language (eds. Rodney Huddleston and Geoffrey K. Pullum [Cambridge, 2006]): "The use of they with a singular antecedent goes back to Middle English, and in spite of criticism since the earliest prescriptivist grammars it has continued to be very common in informal style. In recent years it has gained greater acceptance in other styles as the use of purportedly sex-neutral he has declined" (493). Having one pronoun serve multiple functions is not uncommon in language--see, for instance, the German pronoun sie--and I prefer to avoid both the clunkiness of "s/he" and invention of new pronouns (like "hu") when we have a pronoun that has served this purpose for centuries.

Thursday, April 25, 2013

Bad Idea

I know a project is a bad idea when I come up with it when I have other things I'm supposed to be doing. In my younger life, these projects were entirely and obviously inconsequential. If I had an essay to write, it suddenly became necessary for me to organize my CDs. But at least then I knew I was wasting time. As I've grown older, my "procrastination projects" have developed a patina of professional justification, which makes the illusion of their significance much harder to see through. When I have an article or conference paper deadline, this always seems like the best time to start work on a book on the epic poem from Homer to Pound. If I have a mountain of grading to do, this is clearly the moment for me to collect and collate data on the job listings at the academic jobs wiki.

Or, when it's the end of the semester and I have final papers to grade, final grades to calculate and submit, and enough committee work to choke a bureaucrat, this is obviously the best time to start a blog.

This is a bad idea. My rational brain knows that I am spending the time playing with blog templates and color schemes and imagining topics for future posts simply because I'm tired of looking at essays and grade books and applications and proposals and everything else I've been staring at for the last several months. And my rational brain knows that projects begun under such circumstances tend to get dropped as quickly as they are taken up (see, e.g., my last attempt at blogging). But my rationalizing brain says that it will be summer shortly, and having an outlet for some structured-but-not-entirely-formal writing could prove useful; and, besides, says the rationalizing brain, I have lots to say about teaching, about research, and about academic life in general. My rational brain is either too exhausted or too apathetic to win this fight, and so shrugs, hands the keys to the rationalizing brain, and wanders off to find a glass a scotch.

So this is a bad idea I'm running with for now, against my better judgment and without a clear sense of direction beyond what the title of this blog, "Reflections on an Academic Life," suggests.